Support

Contact bluebell

If you need help or have feedback, contact us by email.

Support email

bluebellkit@163.com

This address accepts feedback about iPhone, iPad, Apple Watch, Mac, and bluebellctl, as well as privacy questions.

When reporting an issue, include

  • The affected device model, operating-system version, and bluebell version.
  • Your steps, what you expected, and what actually happened.
  • For sync or notification issues, which devices were online and whether bluebell was open on Watch.
  • Screenshots or error messages if useful, with personal information obscured.

Do not send Apple Account passwords, verification codes, banking details, full working directories, or complete Agent conversations. Include only what is needed to explain the issue in your email and attachments.

Common questions

Installation and getting started · Sync iPad to Watch · Troubleshoot sync, haptics, and notifications